Customer Satisfaction is Our Key to Success

The process sounds simple.  Answer the phone, send a crew to the address, load the truck and haul the trash and junk away to the landfill.  Rinse and repeat.  No doubt, that is the simple side of the trash hauling and junk removal business. The AC Trash Hauling team does more than the simple task.  Here are a few examples of how we react to the needs of our customers. Ed and Moving Boxes Ed had recently moved into a gated community.  He and his wife spent the day unpacking boxes and organizing their new home.  Their objective was to get unpacked and have the moving boxes ready for pick up with the next day’s trash service.  The pile of boxes and stuff grew at the end of their driveway.  The trash service approached the alley and did not enter.  The trash was partially blocking the road.  What Ed did not know was that their trash exceeded the weekly limits for a pick up.  Furthermore, the truck did not pick up their neighbors trash Ed had used the services of AC Trash Hauling previously and was confident that they would solve the problem.  It was late in the afternoon, the local transfer station   was closed.  That did not stop the AC Team.  They quickly loaded the mountainous pile of cardboard boxes and hauled it off to a local recycling center.  On the second trip, they loaded up the trash, including the neighbors that was left behind.  Crisis avoided, Ed and his wife were good neighbors.  The AC Trash Hauling team was able to solve a potential problem outside the bounds of the...